Henrik Ekelund, President and CEO
Digital innovation has forced a revision of talent strategy. A new set of skills and characteristics is needed to be successful in a changing work environment. Digital disruption, the convergence of industries, and greater job automation require businesses and their employees to adapt and evolve. In order to keep up with the turning tides of the market, companies need to have a HR department that can not only formulate appropriate strategies, but also ensure their successful execution. Superior strategic execution is essential in driving results. Conventional wisdom holds that poor strategies rarely yield positive results. However, good strategies can fail as well, the most common reason for this failure being the lack of exceptional strategy execution.
With its core missions centered on helping organizations implement the right strategies, BTS—a global professional services firm headquartered in Stockholm, Sweden—works on the people side of strategy, working with leaders at all levels to help them make better decisions, convert those decisions to actions and deliver results. Having worked for over 25 years with many of the world’s leading companies, BTS has developed a framework that captures the inner architecture of exceptional strategy execution. Additionally, BTS is also a pioneer in the use of technology-based assessment centers for talent selection and development. The company’s state-of-the-art assessment centers simulate real-world challenges and job requirements in order to evaluate candidates (ranging from individual contributors to high-potential leaders), provide developmental feedback, and ensure success.
Combining Strategy with Assessment Capabilities
Faced with limited talent pools and a highly competitive market, companies need an accurate understanding of their employees’ capabilities at all organizational levels, and design talent selection and development initiatives that align to the strategic needs of their business. Assessments, assessment centers, and leadership assessments need to not only focus on people leadership capabilities, but also on the business acumen necessary to execute on the company’s strategy. BTS’s assessment solutions make identifying, selecting and developing the right talent more accurate and efficient as the clients’ people will be assessed on the high-impact behaviors critical to business success. BTS evaluates talent and developmental gaps, ensures identification and talent selection, and also provides tools and experiences that help people become great performers.
Using customized assessment simulations, BTScan reflect the challenges and opportunities specific to the targeted role. The organization’s powerful experiences allow participants to test-live the key elements of the business and leadership challenges of the role. BTS works to improve assessments for selection, leadership development, succession planning, Salesforce effectiveness, and much more. Using powerful experiences that immerse participants in key elements of the business and leadership challenges of the role, BTS’s assessments are practical, valid, and offer a clear return on investment. The company’s assessments provide selection and development solutions that are tailored to meet the needs of a client’s organization and people, from first-time hires, to high potentials, to those being groomed for the C-Suite. These solutions include creating profiles that define the capabilities and behaviors required for high performance in a specific role, playbooks that guide and help leaders successfully tackle pivotal moments, moment-based assessments, executive assessments, virtual assessments, and much more.
Having worked for over 25 years with many of the world’s leading companies, BTS has developed a framework that captures the inner architecture of exceptional strategy execution
The Impact of Assessments on a Global Scale
Based on a detailed analysis of the skills and competencies for the job in question, exercises are designed and selected for the candidates in order to reveal information regarding the required qualities and attributes. BTS assessment centers combine traditional assessment techniques with customized simulation exercises, such as email inboxes, phone calls, and tasks representative of on-the-job requirements. However, role-specific or level-specific success profiles provide a much more practical and applicable way to identify the capabilities and high-impact behaviors critical to company business performance than traditional competency models. BTS leverages its profiling process to build a strong foundation for internal and external talent selection, assessment of individual and organizational development gaps, and designing impactful organization-wide training. Whether it’s identifying high potentials or selecting key talent from outside your organization, BTS ensures that assessments are based on the high-impact behaviors critical to your strategy execution and reflect the business and people leadership skills that fit an organization’s culture and values. (no need of bold)
A case study that highlights BTS’s ability to positively transform a client’s operations is an engagement where the company accelerated a sales transformation at a leading global financial services firm. The client was executing a significant transformation towards increasing the use of digital technology and implementing goals-based client conversations. With changing customer expectations, firms across the industry were grappling with making both of these shifts. To align the executive and field leadership team around executing this major transformation, the company partnered with BTS to build two solutions – one for the headquarters team and complex managers, one for branch managers – that develop the mindset and capabilities needed for successful implementation. Highly customized to fit the context of the business, both solutions leveraged business simulations that focused on running the existing business while driving transformation, and identifying the management actions and behaviors that will have maximum impact during the critical moments of that transformation. Simultaneously, the BTS Assessment practice defined what “great” looks like for the branch manager role and ran assessment centers for branch manager selections. This 1-day solution was a hybrid assessment in which candidates executed new strategies in a simulated branch, making business decisions using technology and interacting in role plays with various branch personnel played by assessors. The assessment was used to select future branch leadership and identify whether a candidate was ready immediately, ready within 12-18 months, or was not recommended at all for a branch manager track.
To highlight how pragmatic BTS’s solutions are services are to any hiring department, one simply has to take a gander at the current glaring issues that firms face. A critical challenge for many companies is the identification and development of high potential talent. BTS designs custom business simulations that serve as a leadership lab, assessing their high potential leaders in the context of their business and industry. The behavior exhibited during the simulation, as participants make decisions within a true market context, provides insight into business leadership success factors— including strategy development, data analysis, industry and market savvy, customer centricity, critical thinking, collaboration and more. The feedback provided throughout the simulation also introduces participants to concepts and provides them with actionable tools that they can apply in the workplace